MTG NEWS

September 2014

Important Notice *
 

Counterfeits of ReFa CARAT *

After looking into a case of counterfeiting that we confirmed in July 2014, we have found them to be elaborate copies, and not just of the unit itself, but also the packaging, instruction manual and all the accessories, so elaborate that they are very difficult to distinguish from the real thing.

Furthermore, as a result of our testing of the counterfeits, they are inferior products with almost none of the functions that constitute the features of the genuine product.

We are vigorously pursuing legal remedies, including both civil and criminal suits, against the malicious sellers who are peddling the counterfeits, but for the customer, we strongly recommend purchasing products from authorized dealers to avoid suffering damages.

 

* Genuine Product
  
* Counterfeit Product

 
Warning *
 
Differences between Genuine and Counterfeit ReFa CARAT*

Appearance of Unit *
Appearance of Unit * We confirmed that the counterfeits have been made so elaborately that distinguishing them from the genuine product is difficult by their appearance. *
 
Accessories *
Refa_mozo03.png * ・The color, size and texture are almost identical, so it is hard to tell them apart visually. The cutting of the cloth and sewed portions of the counterfeits are poorly done. *
 
Instruction Manual, Cautions, Guidebook *

Refa_mozo04.png *

They are elaborate copies, both in terms of the content and the design. The serial numbers are individually numbered, and the same numbers are used as our actual genuine product. *


An example of counterfeits of ReFa CARAT suspended by Customs. *
An example of counterfeits stopped by Customs. *

Quality of Counterfeits of ReFa CARAT *

Although the counterfeits are elaborate imitations in terms of their appearance, our testing of them found that they are inferior products with almost none of the functions that constitute the features of the genuine product.

*
Proliferation of Damage from Counterfeits *

 

Proliferation of Damage from Counterfeits *
We have confirmed counterfeits of many products, in addition to those of ReFa CARAT.
Examples of Counterfeits *
An example of counterfeits of ReFa EXE for men suspended by Customs. *
An example of counterfeits stopped by Customs. *

About 1,500 counterfeits were stopped (30 cardboard boxes, each containing 50 units).

Product Warranty *

Currently Confirmed Counterfeits *

 

Genuine Outlets on the Internet *

The certification mark below is granted to sites on the Internet where you can purchase ReFa CARAT with confidence.

It is only granted to genuine sales sites with contracts with MTG Co., Ltd. To avoid accidentally purchasing counterfeits, please be sure to purchase our products only from genuine outlets that display the mark below, or from the maker’s direct sales site.

Granted only to genuine sales sites with contracts with MTG Co., Ltd. *

Maker’s Direct Sales Sites *

MTG Online Shop  
http://www.mtgec.jp/
http://www.mtgec.jp/products/beauty/refa/

MTG Online Shop Rakuten Store  
http://www.rakuten.ne.jp/gold/mtgec-beauty/
http://www.rakuten.ne.jp/gold/mtgec-beauty211/
http://www.rakuten.ne.jp/gold/mtgec-beauty311/

MTG Online Shop Yahoo  
http://store.shopping.yahoo.co.jp/mtgec/

Granted only to genuine sales sites with contracts with MTG Co., Ltd. *