- September 2014
After looking into a case of counterfeiting that we confirmed in July 2014, we have found them to be elaborate copies, and not just of the unit itself, but also the packaging, instruction manual and all the accessories, so elaborate that they are very difficult to distinguish from the real thing.
Furthermore, as a result of our testing of the counterfeits, they are inferior products with almost none of the functions that constitute the features of the genuine product.
We are vigorously pursuing legal remedies, including both civil and criminal suits, against the malicious sellers who are peddling the counterfeits, but for the customer, we strongly recommend purchasing products from authorized dealers to avoid suffering damages.
Although the counterfeits are elaborate imitations in terms of their appearance, our testing of them found that they are inferior products with almost none of the functions that constitute the features of the genuine product.
We have confirmed counterfeits of many products, in addition to those of ReFa CARAT.
About 1,500 counterfeits were stopped (30 cardboard boxes, each containing 50 units).
The certification mark below is granted to sites on the Internet where you can purchase ReFa CARAT with confidence.
It is only granted to genuine sales sites with contracts with MTG Co., Ltd. To avoid accidentally purchasing counterfeits, please be sure to purchase our products only from genuine outlets that display the mark below, or from the maker’s direct sales site.
MTG Online Shop (Japanese page only)
MTG Online Shop Rakuten Store (Japanese page only)
MTG Online Shop Yahoo (Japanese page only)