Personal Information Protection Policy

MTG Co., Ltd
President Tsuyoshi Matsushita

Handling of Personal Information
  1. We use personal information for the following purposes:
    • (1)To send products via postal mail based on personal information obtained during product orders.
    • (2)To inform you of various campaigns and new product information from our company, including group companies, via postal mail, telephone, email, and other methods.
    • (3)To contact you via postal mail, telephone, email, etc., in response to inquiries regarding inspections, repairs, replacements, or other services, or when confirmation is needed from our company.
    • (4)To conduct surveys for product development and customer satisfaction improvement measures.
    • (5)To issue warranty certificates, provide warranty services, or offer various membership services to customers who purchase our products.
    • (6)To contact and provide information to job applicants (including internships) and manage recruitment operations based on personal information obtained from individuals wishing to join our company.
    • (7)To manage employees by obtaining personal information at the time of their employment and as necessary.
    • (8)To delegate some necessary tasks to third parties for the provision of various services.
    • (9)To contact you via postal mail, telephone, email, etc., when obtaining your consent is necessary for using personal information beyond its original purpose.
    • (10)To statistically analyze customer usage of our website, customize services and advertisements, and improve the convenience and content of the website.
    • (11)To provide features in our apps related to our products and services.
    • (12)To provide various information and services to shareholders and investors.
    • (13)To create shareholder data and perform related tasks according to the standards prescribed by the Companies Act and other laws.
  2. We use specific personal information for the following purposes:
    • (1)Tasks related to personal numbers obtained from employees (including dependents) at the time of employment and as necessary:
      • i. Tasks related to income tax withholding
      • ii. Preparation of forms such as the Declaration of Dependent Exemption (Change) and the Insurance Premium Deduction Declaration/Spouse Special Deduction Declaration for Salary Earners
      • iii. Preparation of statements related to retirement income
      • iv. Preparation of forms, notifications, and applications related to property accumulation housing savings and property accumulation pension savings
      • v. Tasks related to personal residence tax
      • vi. Tasks related to employment insurance
      • vii. Tasks related to health insurance and employees' pension insurance
      • viii. Notification tasks for Category III insured persons of the National Pension
      • ix. Preparation and provision of legal documents related to financial product transactions involving stockholding associations
    • (2)Tasks related to personal numbers obtained from individuals other than employees at the start of contracts or transactions and as necessary:
      • i. Preparation of payment records for compensation and fees
      • ii. Preparation of payment records for dividends, surplus distributions, and fund interest
      • iii. Preparation of payment records for real estate usage fees
      • iv. Preparation of payment records for the acquisition price of real estate, etc.
  3. Handling of personal information on our website:
  4. Handling of personal information in our apps:
      • (1) Use of Bluetooth communication: We use location information when connecting our Bluetooth-enabled products with apps.
      • We will use location information when connecting our Bluetooth-equipped products and applications.
      • *When using Bluetooth communication on smartphones or tablets, location information is required.
      • *For convenience, location information may be obtained in the background.
  5. For notifications, disclosure, correction, addition or deletion of content, suspension of use, erasure, and suspension of provision to third parties regarding personal information, personal data, specific personal information, and records of third-party provision, as well as complaints about the handling of personal information, please contact the following:
    • Contact for personal information and specific personal information
      For inquiries about handling personal information in MTG ONLINE SHOP:
      MTG ONLINE SHOP Customer Consultation Desk
      TEL:0120-467-222
    • For inquiries about handling personal information when using,
      inspecting, or repairing our products:
      MTG Customer Consultation Office
      TEL:0120-315-332
    • For inquiries about handling personal information in recruitment: MTG Human Resources Department Desk
      TEL:052-481-1198
    • For inquiries about handling personal information in SIXPAD CLUB: SIXPAD CLUB Customer Consultation Desk
      TEL:0120-467-550
    • For inquiries about handling personal information in NEWPEACE: NEWPEACE Customer Consultation Office
      TEL:0120-315-414
    • For inquiries about handling personal information in MEGLY: MEGLY Customer Support
      TEL:0120-808-008
    • For inquiries about handling specific personal information: MTG General Affairs and Labor Department Desk, Human Resources Headquarters
      TEL:052-481-1198
    • For other inquiries about handling personal information: MTG Personal Information Protection Manager (Director of Information Systems Department, Information Systems Division)
      TEL:052-481-5001
  6. Measures taken to ensure the safe management of personal information: To handle personal information appropriately, we have established rules and regulations based on the JIS Q 15001 standard and operate a personal information protection management system. We take safety management measures from four perspectives: organizational, human, physical, and technical, to ensure the proper handling of personal information.

Effective Date: April 1, 2018
Last Revised: June 14, 2024